Customer Community

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GENERAL SUPPORT INFO 

Phone

Call our live help desk at 1.800.288.LIMS (1.800.288.5467).

WebEx

Click here to access our new web based support and meeting center at WebEx.

This web site provides exciting permission driven tools that will allow our support specialists to demonstrate tasks or to take temporary control of your PC desktop. Please contact the help desk for details.

*Some agencies have expressed concern about the security of using an Internet based support system. For details regarding the security of WebEx, please see
http://webex.com/pdf/wp_security_overview.pdf.

FTP Access

To open an FTP account, please contact the help desk. If you have already been provided a user name and password to download files, click here.

E-mail Us

For support questions please contact us at support@justicetrax.com.


  Quick References
Our company home page with information about our business and products.
A list of all JusticeTrax employees currently registered on the Customer Community.
A list of all customers currently registered on the Customer Community.

Community Status

We are aware of several minor errors and issues with this community site.  We, with Telligent's help, are addressing these issues and hope to resolve as many as possible in a timely manner.  In the meantime, we'll have to do our best to overlook them.  Thank you for your patience.

Welcome!

This site is used by JusticeTrax customers and employees to interact and share ideas.  Inside you will find forums, a reports gallery, and a FAQ section, among other things.
**If this if your first time here, please take a moment to register an account.
**If you've forgotten your password, start the recovery process.

 Announcements

We've released LIMS-plus version 4! Visit justicetrax.com/v4 to learn more.
2010 UGM will be August 2-6, 2010 at the Tempe Mission Palms Hotel in Tempe, AZ